MPF App Oy
Laajalahdentie 16, 00330 Helsinki, Finland
info@ciaerampf.com
By accessing or using Ciaera (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.
These Terms form a legally binding agreement between you and MPF App Oy ("we", "us", or "our"). If you are using the Service on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.
Ciaera is a workplace well-being application that enables employees to track their mood, reflect privately with an AI companion, and maintain a personal journal. HR leaders receive anonymous, aggregated team well-being data. The Service is provided via iOS and Android mobile applications and a web dashboard for HR leaders.
Access to the Service is granted through your employer's company account. You must have a valid company invite code or be added by your HR leader to register.
You must be at least 16 years of age to use the Service. By using the Service, you represent and warrant that you meet this requirement. The Service is intended for workplace use and is not directed at individuals under the age of 16.
You must provide a valid email address and create a secure password to register. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account.
You agree to notify us immediately at info@ciaerampf.com if you become aware of any unauthorised use of your account. We are not liable for any loss resulting from unauthorised access to your account where you have not followed these security obligations.
You may delete your account at any time from within the app. Upon deletion, all your personal data is permanently and irreversibly removed from our systems as described in our Privacy Policy. We may suspend or terminate your account if you materially breach these Terms.
You agree not to use the Service to:
⚠️ Ciaera is an AI companion, not a mental health professional. The AI responses you receive are generated by Anthropic's Claude AI and are not a substitute for professional medical advice, diagnosis, or treatment. If you are experiencing a mental health crisis or emergency, please contact your local emergency services or a qualified mental health professional immediately.
We make no warranty that the AI companion will be available without interruption, error-free, or that its responses will always be accurate, complete, or suitable for your situation. You use the AI companion at your own discretion.
The Service and its original content, features, and functionality are owned by MPF App Oy and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our express written permission.
You retain ownership of the content you create within the Service (mood logs, journal entries, chat messages). By using the Service, you grant us a limited licence to process and store your content solely to provide the Service to you, as described in our Privacy Policy.
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of your data as described in the Privacy Policy.
We reserve the right to modify, suspend, or discontinue the Service (or any part of it) at any time, with or without notice. We will make reasonable efforts to notify you in advance of any material changes or discontinuation.
We may update these Terms from time to time. We will notify you of material changes within the app or by email. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service.
To the maximum extent permitted by applicable law, MPF App Oy and its officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, loss of profits, or loss of goodwill, arising from or related to your use of the Service.
Our total aggregate liability to you for any claims arising under or related to these Terms shall not exceed the amount you paid to us (if any) in the twelve months preceding the claim. Nothing in these Terms limits our liability for fraud, gross negligence, or any liability that cannot be excluded or limited under applicable law.
ℹ️ Nothing in these Terms excludes or limits liability that cannot be excluded under Finnish or EU consumer protection law.
These Terms are governed by and construed in accordance with the laws of Finland, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Finland.
If you are a consumer in the EU, you may also have the right to submit a dispute to an alternative dispute resolution body. The European Commission's Online Dispute Resolution platform is available at ec.europa.eu/odr. Our email address for ODR purposes is info@ciaerampf.com.
If you have any questions about these Terms, please contact us:
MPF App Oy
Laajalahdentie 16, 00330 Helsinki, Finland
info@ciaerampf.com